Contact Us

If you have been contacted by us and have a question or concern with your account or for any other reasons, including suggestions on how The Receivable Management Services Corporation (RMS) may better serve you or to submit any other comments, please complete the information and form below. Or you may call us at (888) 807-2576 from 9:00 AM-5:00 PM Central Time during any business day.

Should you not be able to reach us via the phone number above, please feel free to leave a confidential message and one of our Customer Advocacy Group members will return your call. It is RMS' goal to return these messages within 48 business hours.

           

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Legal Disclosures

Legal Disclosures

All calls to and from The Receivable Management Services LLC are recorded. This communication is from The Receivable Management Services LLC, a collection agency that is attempting to collect a debt. Any information we obtain will be used for that purpose.

If you have a complaint about the way we are collecting this debt, please write to us at P.O. Box 361505 Columbus, OH 43236, email us at [email protected], or call us toll-free at 888-807-2576 between 9:00 A.M. Central Time and 5:00 P.M. Central Time Monday – Friday.

We are required under state and local law to notify consumers of the following rights. This list does not contain a complete list of the rights consumers have under local, state and federal law:

CALIFORNIA: The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practice Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 877-FTC-HELP or www.ftc.gov.

COLORADO: A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE WWW.COLORADOATTORNEYGENERAL.GOV/CA. The Receivable Management Services LLC can be reached within Colorado at 317 N. Main Street, Pueblo, CO 81003 and telephone number 866-454-2406.

MAINE: Maine residents may contact our office by telephone at 888-807-2576 between 9AM and 5PM Central Time.

MASSACHUSETTS: NOTICE OF IMPORTANT RIGHTS
YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR DEBT NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT. ANY SUCH ORAL REQUEST WILL BE VALID FOR ONLY TEN DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN DAYS OF SUCH REQUEST. YOU MAY TERMINATE THIS REQUEST BY WRITING TO THE DEBT COLLECTOR. Massachusetts residents may contact our office at 155 Federal Street, Suite 700, Boston, MA 02110 between 8AM and 8PM ET.

MINNESOTA: This Collection Agency is licensed by the Minnesota Department of Commerce.

New York City Department of Consumer Affairs license numbers: 1474168-DCA, 1474210-DCA, 1474225-DCA, 1474118-DCA, 1474435-DCA, 1474233-DCA, 1474236-DCA, 1474237-DCA, 1474238-DCA, 1474419-DCA, 1474426-DCA, 1474434-DCA

NORTH CAROLINA: North Carolina Department Insurance Permit No.: 103505, 3858, 103507, 3855, 103029, 101614, 3857, 103506, 103509, 3646, 3856, 3644.

TENNESSEE: This collection agency is licensed by the Collection Service Board of the Tennessee Department of Commerce and Insurance.

WISCONSIN: This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.wdfi.org.